GAMBLING IS ENTERTAINMENT
At 1King, we see gambling first and always as a form of entertainment. It is not a source of income and not a way to recover money you have lost. On this page we explain the tools that can help you stay in control, plus the resources that can support you. You can also check our Terms and Conditions page for the full account rules.
AGE LIMIT
You must be at least 18 to open an account and play on our platform. We may ask for a document to confirm your age, during registration or afterward. We reserve the right to suspend your account until you provide a suitable document.
Parents who want to stop a minor from reaching our site have a few options. betblocker.org offers a free blocking tool. gamban.com is another filtering solution with a free trial. Both tools restrict access to gambling sites on a family computer or phone.
WHEN GAMBLING BECOMES A PROBLEM
Betting is a widely accepted form of entertainment, and harmless for most people. In some people, though, gambling can turn into a genuine health issue. This deserves to be taken seriously. We do not serve players who show signs of, or suffer from, gambling addiction.
Our support team watches for accounts showing repeated losses or signs of financial strain. When such a pattern is noticed, we reach out to the player and explain the self-limitation options available.
CHECK YOURSELF
If you want to assess your own habits, try the independent self-test at gamblersanonymous.org. It's a simple list of questions that has helped many people worldwide review their gambling habits.
A few simple rules can help you keep your play in check:
1. Never borrow money to gamble.
2. Set a loss budget before you start, and stick to it.
3. Take regular breaks.
4. Treat gambling as entertainment, not a way to earn money.
5. Do not play when you feel upset, stressed or troubled.
6. Never chase a loss with a bigger bet.
SELF-LIMITATION AND SELF-EXCLUSION
Sometimes stepping away, or taking a break, is the right call. We are here to make that decision easier. Self-limitation and self-exclusion, however, can only be switched on by contacting our support team — not through the account panel.
To use this option, simply write to us at [email protected]. Your request should state the username or e-mail address on your account. You can ask for a short break. Or you can request a self-exclusion of 12 months or longer.
Once self-exclusion starts, access to your account closes completely. Trying to open a new account during this period also breaks our Terms. The account cannot reopen before the period ends. Once it ends, you must again contact our support team to regain access.
TRACK YOUR BUDGET AND YOUR TIME
Setting a loss budget is the simplest way to stay in control. Before a session, decide the maximum you are willing to spend. Once you reach that amount, stop the session — don't try to win it back. The same logic applies to time; set a limit before you start playing, and close the app once it runs out.
Some players find it easier to set a weekly or monthly cap. That way, one bad session doesn't affect the whole month's budget. Sharing your budget with family or someone you trust adds another layer of control. That person can flag it if they notice a change in your habits.
DORMANT ACCOUNTS AND LONG BREAKS
Besides self-exclusion, there's another case where your account changes state automatically. If your account sees no deposit, bet or withdrawal for 12 months, it is considered dormant. In that case, a monthly maintenance fee starts on any positive balance. This mechanism works independently of any self-exclusion request, and full details are on our Terms and Conditions page. If you have an active self-exclusion request, that is a separate and stronger protection — your account access stays fully closed for its duration.
SUPPORT FOR FAMILY AND FRIENDS
A gambling problem doesn't only affect the player — it can affect the people around them too. If you're worried about a family member's or friend's playing habits, talking about it openly is a good first step. The resources at gamblersanonymous.org are aimed at families too, not only players, and list meeting information worldwide.
If you want to stop a minor's device from reaching gambling sites, we recommend installing betblocker.org or gamban.com, mentioned above. Both tools can be installed on multiple devices and are updated regularly.
MORE SUPPORT RESOURCES
Looking for an expert to talk to about your gambling habits? You can reach meeting and counselling resources worldwide through gamblersanonymous.org. These resources are independent of our site and operate in confidence. The reason we point you there is simple: talking to an independent expert is usually more useful than talking to a platform.
For payment or account questions, see our deposit and withdrawal page. For information about our security measures, see our safety page. If you have any question, reach us anytime at [email protected]. This page may be updated from time to time; the current version is always published here.
ONE LAST WORD
Responsible play isn't a one-time decision. It's a habit that changes over time, and it needs regular check-ins. Ask yourself now and then: is gambling still entertainment, or has it started affecting your daily life? If you're not sure of the answer, that's the right moment to try one of the tools on this page.