Before you can withdraw at 1King, your account needs to be verified. This step is part of standard "know your customer" (KYC) practice. Verification isn't complicated — with the right document it takes only a few minutes. This page covers which documents 1King accepts, how the process works, and how it connects to withdrawals.
Why 1King Asks for Verification
Verification confirms that the person playing matches the person who opened the account. This step protects your funds and 1King's overall security. A withdrawal request doesn't process until verification is complete. That's why verifying early helps you avoid a delayed payout later.
Documents 1King Accepts
Identity verification requires an official document. Some accounts may also need supporting documents. The table below shows which document may be requested and when.
| Document | When it's requested |
|---|---|
| Colour copy of the first two passport pages (plus residency stamp page if any) | Standard identity verification |
| Colour copy of your national ID card | As an alternative to a passport |
| Driving licence copy | As an additional document on request |
| Utility bill or other proof of address | When address confirmation is needed |
A clear, fully visible document speeds up the review. A cropped or blurry scan can slow the process down. It's worth checking your document once before you upload it.
Phone and Video Verification
Alongside the document check, 1King offers two extra steps.
- Phone number verification is mandatory. Every registered account needs a working, confirmed phone number.
- Video verification is offered as an option. A short call with a specialist is arranged, with the call language agreed in advance.
These two steps keep every 1King account held to the same security standard.
The 1King Verification Steps
- Upload your ID document. Submit a clear, colour copy of your passport or national ID through your account.
- Send any extra documents requested. If a driving licence or proof of address is needed, upload it alongside your primary document.
- Confirm your phone number. Complete this step if you haven't already — it's mandatory for every account.
- Join a video call if requested. A short call is arranged at a convenient time and language.
- Wait for review. The team checks your submitted documents and confirms your account status.
No fixed, published turnaround time applies to this review. It depends on the documents submitted and the team's workload at the time.
Tips to Speed Up Verification
How fast a 1King verification review moves often comes down to document quality. A few habits make the review easier.
- Keep all four corners of the document visible. Cropped photos can trigger an extra round.
- Shoot in good lighting. Glare or shadow can make the document's details unreadable.
- Use a name that matches your registration. A mismatched name can prompt additional verification.
- Reply quickly if more documents are requested. Upload them as soon as support asks.
Players who follow these steps usually see a shorter wait.
Verification and Bonuses
Promotions like 1King's welcome bonus can generate real winnings. But withdrawing them still requires a verified account. Even after you've wagered a bonus through, an unverified account keeps the withdrawal on hold. It makes sense to start verification before claiming a bonus, not after. That way, once your bonus rounds are done, there's no extra wait at withdrawal time. Full bonus terms live on our promotions page.
Verification and Withdrawals
Every withdrawal request at 1King stays on hold until verification is complete. This isn't a delay — it's a security measure. Once your documents are approved and your phone number is confirmed, your withdrawal moves forward. Funds return through the same method you used to deposit, so keep your original payment details on hand.
If Verification Isn't Completed
If a verification request isn't approved, a few things can follow: pending bets may be voided, related deposits may be reversed, and in some cases the account may be suspended. This isn't a penalty — it's a way of keeping every 1King account and the wider player community safe. Sending a clear document and responding quickly to any request is the easiest way to avoid trouble.
Frequently Asked Questions
Can I play before verifying?
Usually yes — you can start playing at 1King before verifying. Withdrawing, though, requires verification first.
Should I submit a passport or an ID card?
Both are accepted. Submit whichever one you have a clear, colour copy of.
Is video verification mandatory for everyone?
No, it's optional. For some accounts it's used alongside or instead of a document upload.
How long does verification take?
No fixed time is published. It depends on the documents submitted and how busy the support team is.
Can I photograph my documents with my phone?
Yes. A clear, fully visible phone photo is treated the same as a scanned copy.
Who do I contact with verification questions?
You can reach the 1King support team at [email protected].